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Customer support

Recent successes, sneak previews, big thanks and little ideas

No, no, no! We love YOU more!

Wow! What a wonderful couple of weeks we have just had! Whilst we are relatively new to running an e-commerce site (we are much more comfortable trundling around exhibitions and art fairs), we have been trying our hardest to get to grips with Facebook Ads.

We can’t quite explain why, but something seemed to really work this time. Before we knew it, our little business had a flurry of Valentine’s Day orders from all four corners of the UK. The sound of our inbox pinging with notifications from Paypal was so exciting!

One of our most popular Valentines Cards – “Together Forever” https://cherryparsonsart.com/shop/pandemic-humour/together-forever/

Thank you!

Without your amazing feedback, we honestly wouldn’t be able to do what we do. It makes our day when we get messages of appreciation when our products arrive. As a small business, we are starting to remember the names of our regular customers, and have become invested in the stories behind their purchases. If you have a story about your purchase, or are just an avid collector, we would love to hear from you!

After committing to our designs, we ordered our Valentine’s cards from the printer with a little bit of trepidation, (usually our cards have no text at all), adding jokes to the mix was something we had not experimented with before.

The humour obviously struck a chord with quite a few people, and we had a couple of very popular designs. We even had to do a top-up order mid-way through the week to keep up with demand. Although we are delighted at the success of this campaign, hopefully most of these cards won’t be on sale next year (as many of them were somewhat pandemic-related).

What’s on the easel?

Consider this as your sneaky peek at work which will be on the website soon. I also finished my latest commission project but cannot share it yet, as it is a surprise gift for a special occasion.

The non-commission paintings need to be photographed properly, and then they will be available to buy as originals, prints and cards.

We can’t show our latest commission – but here’s one we made earlier!

Getting our ducks (or seagulls) in a row…

We have now taken another leap, and signed up to a CRM system, which allows friends and fans to subscribe to our little blogs,  and should hopefully help us maintain a good relationship with our customers in the future.

What’s next?

Looking out of the window on this rather grey and damp day, it is clear to see that there is still a significant need for our umbrellas. With signs that social distancing measures may be easing soon, we might be opting for more exciting outdoor adventures in the not-too-distant future.  Fingers crossed! 

Seagull Merchandise

We are still discussing the idea of adding more products to our Seagull Merchandise, and have been considering  designing parasols, deckchairs, windbreaks and beach towels etc. What are your thoughts? Do you know anyone with connections to any manufacturers? If so, please let us know, as we would be very keen to have a chat!

We hope that all is well with you, and that the lighter days are having a positive impact.

Don’t be a stranger, we love to hear from you all. 

Best wishes

Cherry